People graph & watch list
Following the people, not just the logos: stakeholder job changes, the people graph, and the win-back watch list for former customers.
The people graph
Track stakeholder career moves, organizational authority, and contact privacy consent across customer and former accounts.
CSM · Admin · OM · 4 min readThe watch list
Track armed win-back triggers on churned customer accounts, monitor stakeholder job changes, and review trigger expiration policies.
CSM · Admin · 4 min read